For Delivery/Shipping related questions please refer to Delivery Page
We use Beechwood chips for all our smoking. Beechwood is a hardwood producing a light smoke that is deliciously mellow and sweet.
Pouches last for weeks in the fridge, and may be frozen for up to 4 months (ideal in the esky for camping), to be reheated and consumed within 5 days of defrost.
For best results packs can be quickly heated within its food-safe pouch in the microwave or in hot water on the stove. Refer to each product page and pouch label for its specific heating instructions.
Products may be removed from the pouch and reheated, although as they are already cooked, only a gentle heat to a minimum of 60oC is needed. When preparing products removed from the pouch, moisture will be lost and affect product quality and consistency. To minimise this, add small amounts of water while reheating.
The pouch maybe opened, removing the portion you would like to use. Heat in a sealed microwaveable container, or with some water in a small pot, pan or in the oven, until steaming hot.
The remaining product can be kept in the fridge for up to 3-5 days, just reheat before use.
Pouches and leftovers should be kept refrigerated at all times, and consumed within 3 days after opening.
For us, 100% Natural means that there are no ingredients that you wouldn’t expect to find in backyard home-smoked products: no E-numbers, and definitely no chemical based additives.
This means we don’t use any artificial colours, flavours, preservatives, nitrates, nitrites, thickeners, starches, gums, or acidity regulators in our products, which we are very proud of.
Yes, except for Mushrooms*, our smoked meats and plants may be frozen without affecting product quality or performance.
Products may be frozen for up to 4 months, to be reheated and consumed within 5 days of defrost.
Freezing is an excellent idea for camping: pulled pork burgers in the bush: Yum!
Ensure you defrost fully before following the preparation instructions.
*Freezing Mushrooms results in a less juicy eating experience, as the freezing has damaged the plant cell walls allowing more water to escape during reheating.
Except for Mushrooms, our smoked meats and plants may be frozen without affecting product quality or performance.
After picking your order we freeze the products before shipping to ensure they arrive at a safe temperature.
If your products are frozen, ensure they are fully defrosted prior to following the preparation instructions.
Most of our products are Tested to be Gluten Free, and none contain any added Wheat or Gluten. However some of our ingredients may contain traces of Gluten.
If there is a potential risk of any product containing any Gluten, this will be declared on the pack label and website product information
We believe in choice, and have created some fantastic Vegan Products, along with some delicious recipes to boot!
There are currently no products containing Dairy in the range.
If we release products containing Dairy, or if there is a potential risk of containing traces of Dairy, this will be declared on the pack label and website product information as ‘Contains Milk’, or ‘May Contain Milk’
None of our Products contain Nuts.
If there is a potential risk of our Products containing traces of Nuts, this will be declared on the pack label and website product information as ‘May Contain Nuts (the specific nut types will be listed)'